We aim to despatch your purchase within 48 hours of your order being placed - unless you are pre-ordering a new book, in which case this will be within five working days of the date of publication.
Prices shown in the shop now exclude postage and packing and have been reduced accordingly. Postage costs are now calculated by the weight of your order and added at the checkout.
All items are despatched by Royal Mail, but if you live in the SN1 to SN5 postcode area, we may use a courier service to deliver your order in the early evening.
For Orders totalling more than £20 we recommend that you choose the Signed For option at the checkout. For orders totalling more than £50 we recommend that you choose the Special Delivery option. This will ensure that sufficient compensation will be applicable in the event of loss or damage.
For orders to addresses outside the UK, please select the International option at the checkout. Your order will be despatched by International Economy and may therefore take longer to reach you. A Tracked option is also available.
If you have not received your order within 21 days, please send an e-mail to firstname.lastname@example.org.
Alternatively, you can call us on 01793 238618 between 09.00 and 17.00 Mondays to Fridays.