Any item purchased from the shop can be returned - provided that it is sent back within 7 days of it being received. You should then notify us via e-mail at firstname.lastname@example.org that you intend to return the item and state the reason why. A refund will only be entertained if the item arrives back in the same condition in which it was sent to you and with the appropriate return postage paid.
Our address is :
P O Box 145
SWINDON SN3 4YZ
Please note that an administration fee of 20% of the original price charged for the item - minimum £2.00, maximum £4.00 - will be deducted from the refund due.
Any queries regarding returns and refunds should be sent via e-mail to email@example.com.